Technical support pre-sale technical support and after-sale technical support. Pre-sale technical support refers to pre-sale technical support in the event of sales problems that can not be solved. Post-sale technology support refers to a form of after-sales service provided by product companies to their product users to help users diagnose and solve technical problems that may be caused by products that have obvious symptoms in the use of products.
In the 21st century, technology support has become a part of the service and an important part of the corporate image.
The support of technology is not only to solve technical problems, but also to establish the image of the company in the heart of the customer. What people remember is the image of the company, and further remember the brand of the product used in the home. Finally, the perfect combination of service and brand.